Terms of service

1. General Overview

Rehan Sports provides sports products, including cricket bats and accessories, through our website and social platforms. By placing an order, you agree to comply with all terms, policies, and conditions mentioned here.

We reserve the right to update or change these terms at any time without prior notice.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or using under supervision of a guardian
  • All information provided by you is accurate and complete

3. Orders & Payments

  • All orders are processed after  300 advance payment
  • Once payment is confirmed, your order is reserved and prepared
  • We reserve the right to cancel or refuse any order if necessary

Accepted payment methods include:

  • Bank Transfer
  • EasyPaisa / JazzCash

4. Pricing & Product Information

  • All prices are listed in PKR (Rs.)
  • We strive to ensure accurate product descriptions and pricing
  • However, errors may occur — we reserve the right to correct them

Product colors and appearance may slightly vary due to lighting or screen differences.

5. Shipping & Delivery

  • Standard delivery time: 2 to 5 working days
  • Remote areas may take additional time
  • Delivery delays caused by courier companies are beyond our control

We will assist you in tracking your order whenever needed.

6. Return, Refund & Exchange

Our return and refund policy is clearly defined:

  • Returns accepted within 4 days of delivery
  • Product must be unused and in original condition
  • Delivery charges are non-refundable

For full details, please refer to our Return & Refund Policy page.

7. Order Cancellation

  • Orders can be cancelled within 24 hours of placement
  • Cancellation is not possible after dispatch

8. Damaged or Defective Products

If you receive a damaged product:

  • Contact us within 24 hours
  • Share clear images via WhatsApp
  • We will offer free replacement or full refund

9. Intellectual Property

All content on this website — including logo, images, text, and design — is the property of Rehan Sports.

You may not copy, reproduce, or use any content without permission.

10. Limitation of Liability

Rehan Sports will not be held liable for:

  • Any indirect or incidental damages
  • Delays caused by courier services
  • Misuse of products after delivery

11. Privacy

Your personal information is kept secure and only used for order processing and communication.

We do not sell or share your data with third parties.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website means you accept those changes.

13. Contact Information

If you have any questions regarding these terms, feel free to contact us:

WhatsApp: 03203037744
Email: rehansportsspk@gmail.com
Website: rehansports.pk

Working Hours: 9 AM – 9 PM (7 Days a Week)