Rehan Sports Return & Refund Policy — Your Money is Completely Safe

When ordering from Rehan Sports, you might wonder — "What if I don't like the product?"

Here's our straight answer — your money and your trust both matter to us. That's why our return and refund policy is completely clear and simple.

Return Policy — What Can Be Returned?

At Rehan Sports, you can return your product within 4 days of receiving it — no questions asked, no arguments.

Only These Conditions Apply:

  • Product must be completely unused
  • Must be in its original packaging
  • No damage or scratches on the bat
  • Return request must be made within 4 days of receiving the order

If these conditions are met — we will give you a full refund. Simple!

How to Return? — Step by Step

Step 1 — WhatsApp us at: 03203037744 Share your reason for return and your order number

Step 2 — We will provide you the return address and instructions

Step 3 — Pack the product in its original packaging and send via courier

Step 4 — Once we receive the product, your refund will be processed within 2 to 3 working days

Delivery Charges — Important Note

Please understand this clearly:

  • Original delivery charges — paid at the time of ordering — will not be refunded
  • Return delivery charges — cost of sending the product back — will be paid by the customer
  • Only the product price will be refunded — delivery charges excluded

Example:

If you ordered a bat for Rs. 2,499 and paid Rs. 200 for delivery — you will receive Rs. 2,499 as a refund. However, the return courier charges will be paid by you.

How Will I Receive My Refund?

Refund will be issued through the same method used for payment:

  • Bank Transfer — 2 to 3 working days
  • EasyPaisa / JazzCash — 1 to 2 working days

When Will a Return NOT Be Accepted?

We believe in full transparency — here are the cases where returns are not possible:

  • Product has been used
  • 4 days have passed since receiving the order
  • Product is not in original packaging
  • Bat has been damaged after delivery

Exchange Policy

If you do not want a refund and simply want to exchange the product — that is possible too!

The same 4-day condition applies. For an exchange, only the return delivery charges are yours — the new delivery will be free from Rehan Sports.

Terms & Conditions — Everything Made Clear

1. Advance Payment

Orders at Rehan Sports are processed via advance payment. This is because:

  • Your order gets reserved immediately
  • We begin processing without delay
  • Our payment gateway is 100% secure

2. Delivery Time

  • Standard orders: 2 to 5 working days
  • Remote areas: may take 1 to 2 extra days
  • Delivery delays caused by courier companies are beyond our control — however, we will always assist you in tracking your order

3. Product Quality

  • Every product goes through a quality check before dispatch
  • 100% original products guaranteed
  • If you receive a damaged product — send photos on WhatsApp immediately

4. Order Cancellation

  • Orders can be cancelled within 24 hours of placement
  • Cancellation is not possible once the order has been dispatched

5. Damaged Product

If your product arrives damaged during delivery — that is our responsibility. In this case:

  • Send photos on WhatsApp within 24 hours of delivery
  • We will provide a free replacement or full refund
  • Return delivery charges will also be covered by us

Contact Us

Any questions? We are always here:

WhatsApp: 03203037744 Email: rehansportsspk@gmail.com Website: rehansports.pk

Hours: 9 AM to 9 PM — 7 days a week

Final Note

Rehan Sports has one mission — to deliver the best quality bat at the best price. If you ever face any issue — we are here! WhatsApp us directly — we respond within 1 hour.

Your trust is our most valuable asset. 🏏

Rehan Sports — Apka Apna Sports Store | rehansports.pk

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